Terms of Service

Commercial launch note: These baseline software terms should be reviewed and finalized by qualified legal counsel before you accept paid public subscriptions.

1. Platform service

LoanDesk Works provides software tools for lending operations, user administration, records, reporting and related workflows. LoanDesk Works is not the lender in transactions entered by subscribers unless a separate written agreement expressly states otherwise.

2. Subscriber responsibility

Subscribers are responsible for their lending licenses, borrower relationships, interest and fee configuration, disclosures, collection practices, tax obligations, data-protection obligations and other legal requirements applicable to their operations.

3. Accounts and access

Subscribers must protect account credentials, assign access only to authorized personnel and promptly deactivate users who no longer require access.

4. Acceptable use

The platform may not be used for unlawful lending, unauthorized access, fraudulent activity, distribution of malicious software, or processing data that the subscriber has no lawful basis to collect or use.

5. Subscription and billing

Paid features, user limits, billing cycles, trial periods and renewal terms are determined by the selected subscription plan and applicable order or invoice.

6. Availability and changes

The platform may be updated to improve security, reliability, functionality or compliance. Material changes to commercial terms should be communicated through the appropriate subscriber channel.

7. Data and backups

Subscribers remain responsible for the accuracy and lawful collection of data entered into the platform. Production deployments should maintain documented backup and recovery procedures.

8. Contact

Questions about these terms may be sent through the LoanDesk Works Support page.