Features

One platform for the complete lending workflow

LoanDesk Works is designed as a modular operating system: core records stay stable while new modules can be activated as your operation becomes more sophisticated.

Origination & credit

Move applications through structured review.

Create borrower records, configure loan products and capture credit investigation results before approval. The workflow supports separation between sales, investigation, underwriting and approval responsibilities.

  • Borrower master record and loan history
  • Configurable loan products and effective-dated terms
  • Credit investigation notes and risk grading
  • Approval decisions with traceable user activity
ApplicationAPP-001284
Risk GradeB
Workflow
SubmittedCI ReviewUnderwritingApproval
Loan servicing

Keep balances explainable and transactions traceable.

After approval, disbursement and repayment are recorded through dedicated workflow steps. Loan balances are supported by ledger activity rather than unexplained manual overwrites.

  • Separate approval and disbursement stages
  • Payment schedules and loan balances
  • Principal, interest, fees and payment allocation
  • Reversal and adjustment records instead of silent deletes
DS

Disbursement

Release only approved loans that satisfy the required workflow status.

PS

Payment Schedule

See due dates, installment amounts and remaining balances.

LD

Loan Ledger

Maintain a traceable record of financial movements.

PY

Payments

Post borrower payments and retain payment references.

Collections

Turn delinquency into an organized work queue.

Collectors can focus on assigned accounts, document contact actions and track promises to pay without receiving permission to rewrite financial balances.

  • Days-past-due and delinquency views
  • Collector assignment and account ownership
  • Contact actions and collection notes
  • Promise-to-pay dates and amounts
Operations team collaborating
Designed for multi-user operationsCollectors, team leaders and managers can work from the same system with different access scopes.
Reports & analytics

Understand what is happening across the portfolio

Authorized users can view operating and financial indicators with charts, filters and drill-down reports.

PF

Portfolio

Outstanding loans, receivables, balances and active accounts.

AG

Aging

Current, 1–7, 8–30, 31–60, 61–90 and 90+ day buckets.

IN

Income

Gross and net income visibility for permitted management roles.

CL

Collections

Expected versus actual payments and collector activity.

PAR

Portfolio at Risk

Monitor delinquency and risk indicators over time.

EX

Exports

Generate authorized operational reports for analysis and reconciliation.

Users & security

Access follows the company, role and scope.

A user can share the same public login URL with other companies without sharing data. Once authenticated, the system keeps the user inside the correct tenant and applies role permissions.

View Security Details
Standard usernames

Internal users use lowercase firstname.lastname formatting.

Email verification

Account activation and recovery use registered email authentication codes.

Tenant isolation

Company records are filtered using authenticated tenant context.

Audit logs

Important actions remain attributable to a specific user.

SaaS administration

Operate LoanDesk Works as a commercial subscription platform

The Platform Owner manages plans and subscribers separately from each lending company's daily operating workspace.

PL

Subscription Plans

Set plan names, monthly/annual prices, user limits and future plan options.

MD

Module Entitlements

Control which modules are available under each subscription plan.

BR

Subscriber Branding

Subscribers upload their own logo and company details without changing platform-owner information.

TN

Tenant Administration

View subscribers, plan status and workspace information from Platform Administration.

BI

Billing Infrastructure

Track subscription invoices and payment states while gateway integrations remain modular.

PM

Plugin-ready

Add future modules using the module registry and event hooks instead of rewriting the lending core.

Ready when you are

Put your lending operations in one secure workspace.

Start with the free plan, configure your company, and explore the workflow before you upgrade.